What Data We Collect and Why
When you open a 22min account, we collect the information you provide at registration — your name, contact details and payment method. If you deposit or withdraw via bKash, Nagad or Rocket, we record the transaction reference and amount so we can match payments to your
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account wallet correctly. We do not store your mobile banking PIN or full wallet credentials. We also collect device and session data — the browser you use, your IP address and pages visited — to keep your account secure and to detect unusual access. This data
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lets us spot a login from an unfamiliar device and prompt an OTP check before anything else moves. We use the data you give us for three purposes: running your account, processing payments through bKash, Nagad and Rocket, and reaching you through the support channel you
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registered. We do not sell your personal data to third parties. Retention periods vary by data type; payment records are kept as long as required by applicable financial rules in eligible regions. Where local law in Bangladesh requires us to adjust how we collect or store
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data, we will do so. If you want to know exactly what we hold, the contact paths below will get you there.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.